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FOLGE UNS AUF INSTAGRAM @MEINEKETTE.DE 

Payment and Shipping

Shipping
You order will be shipped with the delivery service DHL. For deliveries within Germany 3,90€, to Austria 5,90€ and to Switzerland 7.90€. Shipping to other European countries costs 12.50€. Deliveries to the U.S. are charged with 20€ shipping costs, to Turkey with 25€. It can take up to 2 days until the products are ready for shipping. The shipping to Germany, Austria and Switzerland can take 3-4 days. Shipping to other countries may take a few days longer.

Payment methods
You can either pay in advance, via Paypal or ‘Sofortüberweisung’ (immediate transfer).

1. Pay in advance
If you select the payment method in advance, we will give you our bank details in the order confirmation. The invoice amount must be transferred to our account within 3 days after receiving of the order confirmation. The product will be shipped directly after receipt of payment on our bank account.

2. Paypal
Payment via Paypal is an easy and secure method with which you can pay directy after your order confirmation. The product will be shipped upon receipt of payment.
If you miss a payment, you are obliged to pay the statutory default interest of 5 percentage points above the base rate. For each reminder sent to you after the default has occurred, you will be charged at least a reminder fee of EUR 5, unless you can prove a lower economic damage.

3. Payment via "Sofortüberweisung" (immediate transfer)
Please note: In order to use the free and TÜV-certified payment method Sofortüberweisung, you need your eBanking access data: bank details, bank account number, online banking PIN and TAN.

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  • Customer Support: +49 1516 6075083

Payment methods

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