Shipping takes place worldwide via Deutsche Post/DHL and UPS. We charge €2.50 for deliveries within Germany. Standard shipping (national) is free for orders above €60. The shipping costs for shipments to Switzerland amount to €15.00. Deliveries to Austria and other EU countries cost €5.00.
Personalized jewelry can take two to five business days to produce. We then hand over the shipment of goods directly to DHL. The delivery time to Germany and Austria is usually three to five working days. Deliveries to other countries can take up to seven working days.
We apologize for the fact that during peak times (e.g. on public holidays, during campaigns and special offers) there may be delays and a correspondingly longer delivery time due to the increased order volume.
Due to production-related and/or organizational reasons, the delivery time of individual products may vary. Relevant information is noted in the product description of the affected items.